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Frequently Asked Questions

What can I expect from a distance Tarot reading?

We conduct all readings in a professional and sensitive manner. When you submit your order for an online reading, they are usually fulfilled with 3 working days (excluding Friday, Sunday and Holidays.) All our Tarot readings are currently bookable through The Psychic Tree.

Do you think I should have a Tarot reading?

There are various times when people seem to find it particularly useful to have a Tarot Reading. These include:

  • When you feel stuck in a rut, or directionless – Tarot can be very effective at suggesting new directions you could be exploring, or what unfinished business you have that is holding you in your current, stagnant position.

  • When starting a new phase in your life – some people like to have a Tarot reading close to their birthday, or other significant event, as they feel it’s a time when they are moving on to a new stage of their life. Tarot may be able to suggest what changes are coming, what themes are going to be more important and what directions you should be exploring in the next part of your life.

  • When starting out on a new project – Tarot can be very effective at suggesting what new factors need to be considered, what resources are available to you, what you may have overlooked and what opportunities you may not have considered.

  • If you are struggling with a part of yourself, or your life, and wish for new insight– Tarot is an effective way of getting a new perspective on old situations, or suggesting what issues you need to address about your relationships, attitudes towards different areas of your life, etc.

  • When considering a major decision – you should not expect a Tarot reading to make a decision for you. However, a reading can highlight the most important issues to consider, suggest possible consequences of particular directions and even suggest factors that haven’t been considered properly.

  • When you wish to think more carefully about yourself – a Tarot reading can give you a lot to think about when considering your own personality, the decisions you make in life and how you interact with the world as a whole. If you intend to spend more time considering your life and the way you live it, a Tarot reading can be an excellent starting point.

Ultimately, the decision to have a Tarot reading, or any other service, has to be yours and yours alone.

I am not Pagan, can I still have a Tarot reading?

Absolutely! How comfortable you feel about Tarot reading in regards to your faith or beliefs is something you must decide for yourself, but we are happy to serve anyone regardless.

What is Reiki healing?

Reiki is life force energy that exists all around us. Anyone can be connected to it. Our Reiki Masters act as a conduit for Reiki energy to flow through them and into our clients, helping them to heal themselves. It can be a very powerful healing tool which can aid with, amongst other things, bereavement, health, trauma, addiction, food cravings and for giving one a sense of purpose. Essentially it has the potential to help heal anything and everything however, results are not guaranteed.


Reiki is energy that knows no bounds, time or space. This means it can be used alongside Past Life Regression therapy or for Ancestral or Inner Child healing.  Even if you are not sure what you need, you can ask for a general session and the energy will know where it needs to go. It can be highly beneficial especially for your pets, as they are unable to communicate where their discomfort is. It can help rescue animals feel more relaxed and content, as well as help heal any past traumas. A distant Reiki session allows you to receive the healing energy you need in the comfort of your home.

How does a distant reading/ treatment work? Are they just as good as those that are done in person?

Through experience and practise, we have been able to develop the ability to connect with others no matter where they are. Tarot readings in person are useful because you can ask questions at the time, however we are open for any questions you may have once you receive your online reading result. Online readings / treatments also keep the prices down for you as the customer because we do not have to take any other costs into account such as travel or premises expenses, but they are just as effective as if you had them in person.

What is Astrology?

It's the study of the movements and relative positions of celestial bodies, thought to have an influence on human affairs and the natural world. It may also impact your personality, traits, way of thinking or morals depending on where the planets etc. were at the time you were born. If you want to know more check out our Astrology workshop.

What is a Birth Chart?

A Birth Chart is what determines your placements in signs, planets, asteroids etc. At birth we were all born with a specific Astrological chart that is though to define who we are at our core through calculating the astrological aspects and sensitive angles of the magical moment of our birth. It's unlikely that many people have the exact same chart because there are so many varying elements taken into account. Click here to see your FREE birth chart.

What is Shadow Work?

Shadow Work is working with your sub/unconscious mind to uncover the parts of you that you repress and hide from yourself or others. This can include trauma or parts of your personality that you subconsciously consider undesirable or difficult. If you want to know more check our An Introduction To Shadow Work workshop.

What is Past Life regression therapy?

Past Life regression is a technique that puts someone in a semi-hypnotic state in order to recover memories of Past Lives or incarnations, as well as possibly to explore your past in your current life. For some it is a means of understanding themselves, for others it is used to get to the root causes of their illnesses and issues.


Reincarnation is a soul journey we all go on in order to learn all the lessons we need to reach an eventual state of self-actualisation. When we are born into our new life, our old memories are buried in our subconscious so that we are not overwhelmed or influenced by what we have already experienced and learnt. Through Past Life regression we can safely extract those experiences so that we may remind ourselves of what we have already been through and how it might be influencing our current lives. It also allows us to retrieve any lost soul fragments that may have been severed through difficult or traumatic experiences in our Past Lives, which may be having an impact on us currently.

Our distance Past Life regression therapy sessions can be conducted in the comfort of your own home so long as you have a means to be reached through video chat. This can be on a smart device, computer, phone or tablet - any means which allows us to speak to you face to face.

Soul Retrieval ceremony means that we access those parts of your soul that you have left behind in previous lives and guide them back to re-join you. This helps you to feel more whole in your current state and can even help heal things such as physical ailments with no known cause, feelings of inertia or interpersonal relationships.

If you'd like to know more about Past Life regression before committing to booking, you may like to purchase our Introduction to Past Life Regression and Soul Retrieval workshop which explains it in more detail.

Is being under hypnosis dangerous?

You are absolutely safe - you will be fully aware the whole time. It is not a means of control, we can't make you do anything you don't want to. It is more of a deep relaxation technique.

What can I expect from a spell casting?

The whole point of a spell is to shift energy - so if there is negative or unwanted energy stopping you from achieving your desire, our aim is to have it removed or redirected. If there is more positive energy but it isn't being used in the right place or efficiently, we'll push it in the right direction or can even create it. You can be rest assured that we will perform to the highest and most professional standards, however we can't guarantee the spell will work for you in a way you want it to (or indeed at all). Currently we are offering mini spells through our spiritual healing package only.


I don't have a PayPal account, how do I pay?

You can either checkout through PayPal as a guest, using your debit/credit card or sign up for a free account. Please see the PayPal website for details. We also accept credit and debit cards at checkout through Stripe and Apple Pay, as well as the options to pay in three or buy now pay later through Klarna (conditions apply).

Are my details safe?

Absolutely, please see our privacy policy.

Why do I have to be 18 to have a reading / make an order etc?

Anyone who requests a reading, makes a purchase or accesses the information on this website must be 18 years old or more. This is to protect those under the age of 18 due to the sensitive nature of working with Spirit. We also want to ensure that anyone wanting to use this website is legally entitled and mature enough to make well-informed decisions. Please see our terms and conditions.


How do I send you a message?

Please locate the contact us page. Fill in the form with your details and press send. We aim to respond within 48 hours. Alternatively you can email us. Want to work with us? Please get in touch.

How do I cancel an order?

Please see our terms and conditions regarding cancellations.

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